Privacy Policy

1. Privacy at a Glance

General Information

Protecting your personal data is of utmost importance to us. We handle your personal data with care and in accordance with the legal data protection regulations and this Privacy Policy.

2. Contact Information

Responsible for Data Processing:

FELcilitate consulting
Adickestrasse 14
44141 Dortmund
Germany
Email: info@felcilitate-consulting.com
Website: www.felcilitate-consulting.com

3. Data Processing Details

Data Controller

FELcilitate consulting is the Data Controller responsible for your personal data. We determine the purposes and means of processing your personal data.

Data Processor

We use Wix.com to operate our website and manage our contact forms. Wix.com acts as a Data Processor on our behalf. This means that Wix processes personal data only according to our instructions and in compliance with the GDPR.

Details about Wix as a Data Processor:

Service Provided: Website hosting, website builder, and contact form management.
Data Processed: Personal data submitted through contact forms (e.g., name, email address, message content).
Location: Wix may transfer data to servers located outside the European Economic Area (EEA). Wix ensures that appropriate safeguards are in place to protect your data during such transfers.

For more information on how Wix handles your data, please refer to Wix's Privacy Policy.

4. Collection and Processing of Personal Data

When Visiting the Website

When you access our website, information is automatically stored in server log files. These files are managed by your browser and transmitted to us. The collected data includes:

Browser type and version
Operating system used
Referrer URL
Hostname of the accessing computer
Time of the server request

This data is not assigned to specific individuals and is not combined with other data sources.

Our website uses cookies to enhance user-friendliness. For more details, please see the Cookies section.

Contact Form

If you send us inquiries via a contact form, your information from the inquiry form, including the contact details you provided, will be stored by us and processed by Wix for the purpose of handling your inquiry and responding to any follow-up questions.

Use of Google Analytics

We use Google Analytics on our website, a web analytics service provided by Google LLC ("Google"). Google Analytics uses cookies to analyze the use of our website. The information generated by the cookies about your use of the website is transmitted to and stored by Google on servers in the United States.

Your Rights

You have the right:

According to Art. 15 GDPR: To request information about your personal data that we process.
According to Art. 16 GDPR: To request the correction of inaccurate or the completion of incomplete personal data we hold about you.
According to Art. 17 GDPR: To request the deletion of your personal data stored by us.
According to Art. 18 GDPR: To request the restriction of processing your personal data.
According to Art. 20 GDPR: To receive your personal data, which you have provided to us, in a structured, commonly used, and machine-readable format.
According to Art. 77 GDPR: To lodge a complaint with a supervisory authority.

5. Data Security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing your personal data. This includes protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage.

6. Changes to This Privacy Policy

We reserve the right to change this Privacy Policy at any time with future effect. The current version is always available on our website.